Curated content from the team at CloudApp
Learn about the latest updates from CloudApp, the best use cases, and tools and workflows to help you work at the speed of sight.
Managing a team is daunting. However, when it comes to training teams, nearly 75% of managers are unhappy because the training offered didn’t accomplish goals.
Any company that wants to succeed in the new digital economy can do so by focusing on its most valuable assets—employees. Talent development involves strategically
It’s not enough to convince current customers to return to your website or purchase more products from you. To scale your business, you must leverage
Customer support data and metrics allow businesses to monitor their customer service efforts in an on-demand and multi-platform world. Tracking standard metrics for customer support
Is your customer support team juggling between delivering exceptional customer experience, keeping the team morale high, and balancing efficiency, all within a tight budget? Then