Curated content from the team at CloudApp
Learn about the latest updates from CloudApp, the best use cases, and tools and workflows to help you work at the speed of sight.
There have been rumblings in the space claiming that tiered support is dead. What do real customer support experts think about this? We asked them.
Launching and selling great products or services for any successful brand is only half the battle because offering exceptional customer service is equally important. After
If you’re ready to build strong, lasting relationships with customers, but you aren’t sure where to begin, it’s all about prioritizing your customers and employees
Managing a team is daunting. However, when it comes to training teams, nearly 75% of managers are unhappy because the training offered didn’t accomplish goals.
Any company that wants to succeed in the new digital economy can do so by focusing on its most valuable assets—employees. Talent development involves strategically